For over 40 years, Ridge Training has helped people in organizations perform better together.
When it comes to organizational success, every interaction between people is for better or worse. If they aren’t getting better, they probably are getting worse. Ridge Training is built on four principles to make sure interactions and important relationships are consistently and intentionally getting better so they yield better results.
Blog Thoughts on productive communication
“If you want to see someone in real pain, watch someone who knows who they are and defaults on it on a regular basis.”
– Pat Murray, management consultant
Candor is the way in which we express who we really are. But as Murray notes we often default on it. When we do, the consequences can create discord within us and in the relationships important to our success.
Part of the problem is that candor means different things to different people. Many of us think of candor as “telling it like it is,” and “callin’ ‘em like we see ‘em.” But the word candor comes from Latin, meaning “to shine.” That’s what real candor is about—allowing both you and those around you to shine by speaking and listening, openly and genuinely. That’s not always so easy as the “candor continuum” graphic illustrates. Read more
Learning to Love Feedback You Don’t Like
Feedback about our behavior is all around us. We step on the scale and we get feedback about how much we weigh and, indirectly, about behaviors that cause our weight to go up or down. We don’t always like the feedback we get but we don’t argue with it. Even if the scale is off […]
A Brief Guide to Better Resolutions
Behavior change is hard. I’ve devoted my professional life to helping people change in ways that improve their life and work and my personal life trying to get better myself. I’ve learned a lot along the way. Tomorrow, January 1st, Resolution Day, is the Super Bowl of behavior change. The day that so many of […]