Monthly Archives: October 2017

Why Training Fails (And What To Do About It): Part I

The ultimate goal of training – and leadership for that matter – is to develop employees’ performance. The better people perform, the better the organization performs.

When thoughtfully deployed, training is a great lever for improving performance. The problem is that it is rarely thoughtfully deployed. There are many places training can go wrong – the content may not meet learners’ performance needs, the delivery method (online, classroom, etc.) might be a mismatch for the desired outcomes, there may not be any performance strategy in place to reinforce the learning… These and other problems compromise any performance gains training could offer.

Perhaps the biggest problem, however, is that organizations often target the wrong performance standards to begin with. That’s the first thing we need to get right and that’s what this week’s video is about. It’s just over 5 minutes long. Whether you’re a leader or a trainer, I hope it helps you think differently about how to pick the right performance standards to develop.

If you’re so inclined, feel free to join the conversation and add a reply. Thanks!

Developing Strengths BETWEEN People

If there’s one quote that sums up what my life’s work has been about thus far, it’s this one from incomparable Peter Drucker: “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.”

There’s so much in those few words. As leaders and L&D professionals, how do we help people become capable of joint performance? How do we really help them discover, use, and grow their strengths—for their own sakes as well as for their team’s and the organization’s?

I put together this 8-minute screencast to share my thinking about those questions. Feel free to add your thoughts to the comments below.