Are You An MbA?
What kind of problems keep you awake at night? We’ve asked this question of thousands of managers who have participated in our workshops. After giving them a minute to make their list, we ask them to put a “P” by the problem if it’s a people problem and a “T” by the problem if it’s a task problem. You probably won’t be surprised to learn that over the years, the people problems outweigh the task problems by at least two-to-one, often more. Make your own list and see if this is true for you.
We ask managers another question in our workshops: why don’t people do what you want them to do? In less than a minute virtually every group creates a list that includes the following:
- Not enough time
- Other priorities
- They don’t want to
- They don’t know how to
When we’re done brainstorming the list, we ask managers what percentage of these issues they have the ability not to control but to influence. We consistently get agreement that managers can influence between 60 and 100 percent. When it comes to managing underperformers, this is an important realization: you’ve likely got more influence than you’re currently using.