What devices are compatible with the Ridge Magnetic Power Bank?
The power bank is compatible with a wide range of devices, including smartphones, tablets, and other gadgets that support USB-C, lightning, or Qi/Qi2 wireless charging.
For optimal magnetic attachment and wireless charging, it's best suited for devices that are MagSafe-compatible, such as the iPhone 12 series and newer models.
How do I charge the Ridge Magnetic Power Bank itself?
To recharge the power bank, connect it to a power source using the attached USB-C cable or any compatible cable via the USB-C port.
For faster recharging, it's recommended to use a wall charger that supports Power Delivery (PD) and provides at least 20W of power.
Can the Ridge Magnetic Power Bank charge multiple devices simultaneously?
Yes!
You can wirelessly charge a MagSafe-compatible device while simultaneously charging another device via the USB-C or lightning port.
How long does it take to fully charge a smartphone using the Ridge Magnetic Power Bank?
Charging times can vary based on the device and its battery capacity.
However, with its 20W USB-C PD output, the power bank can charge smartphones like the iPhone 15 series from 0% to 50% in approximately 30 minutes.
Is it safe to use the Ridge Magnetic Power Bank with my devices?
Absolutely!
The power bank is designed with multiple safety features, including overvoltage protection, short-circuit protection, overheating protection, and overcharging protection, ensuring the safety of both the power bank and your devices during charging.
Can I bring the Ridge Magnetic Power Bank on an airplane?
Yes!
With a capacity of 10,000mAh (37Wh), the Ridge Magnetic Power Bank falls well within the 100Wh limit allowed by most airlines for carry-on luggage.
However, we always recommend checking specific airline regulations before traveling.
Does the Ridge Magnetic Power Bank support pass-through charging?
Yes!
The power bank supports pass-through charging, allowing you to charge your device while the power bank itself is being recharged.
How can I check the remaining battery life of the Ridge Magnetic Power Bank?
The power bank is equipped with LED indicator lights that display the remaining battery level.
These indicators help you monitor the charge status and know when it's time to recharge.
Will the magnetic attachment work if I have a phone case on my device?
The magnetic attachment is designed to work with MagSafe-compatible cases.
If your phone case is not MagSafe-compatible or is too thick, it may weaken the magnetic connection and affect wireless charging efficiency.
What should I do if my device isn't charging properly with the Ridge Magnetic Power Bank?
If you encounter charging issues, ensure that your device is properly aligned with the wireless charging area and that there are no obstructions, such as metal objects or incompatible cases, between the device and the power bank.
Additionally, verify that the power bank has sufficient charge and that all cables are securely connected.
Should I charge my power bank to 100%?
For long-term battery health, keep your power bank between 50% and 80% rather than consistently charging it to 100% or letting it drain completely.
This helps extend battery lifespan.
How do I know if my Ridge Power Bank is charging?
Check the LED indicators:
Blinking lights indicate charging progress.
Solid lights mean the power bank is fully charged.
How do I store my power bank properly?
Charge every 3 months – If unused, recharge periodically to maintain battery health.
Keep at room temperature – Store in a cool, dry place (68°F / 20°C).
Use a pouch or case – Protect from dust and scratches.
Avoid moisture and extreme heat – Keep away from liquids and direct sunlight.
How long will my power bank last?
Typically, Ridge Magnetic Power Banks last 2–3 years or 300–1,000 charge cycles, depending on usage and quality.
To extend its lifespan, avoid deep discharges, excessive heat, and long-term storage at full charge.
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