Absolutely!
Please reach out to our Customer Support team and we would be happy to provide you with a discount code.
Thank you for your service.
We do! Please email us at support@ridge.com and we would be happy to supply you with a discount code for your whole party!
Of course! Please reach out with your discount code and we would be happy to retroactively apply it to your order!
We offer promo codes for first time email and/ or text subscribers.
Simply subscribe for email or texts and you'll receive a promo code shortly after!
During each step of checkout, there is a box to the right of the screen where you can enter a discount code. Simply enter it here and click "Apply" before completing your order.
If on a mobile device, you must go to checkout, and click "Add a discount code or a gift card" where you may enter your code and hit the arrow to apply.
No. At this time we can only accept one discount per order and codes cannot be combined.
Yes! Ridge will price match Wholesalers including but not limited to Amazon, BestBuy, Nordstrom, and SCHEELS.
*Ridge does not price match competitors.
Please click here to get first access to new releases and special sales by signing up for Ridge texts.
To opt-out of receiving text messages from us please reply "STOP" to the latest text message we've sent. This will unsubscribe your number and will prevent you from receiving any further texts from us.
If you wish to opt out of receiving emails from us, please use the unsubscribe link at the bottom of any of our emails.
Alternatively, please feel free to reach out to us, and we would be happy to help unsubscribe you.
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If you wish to cancel your order, please contact us immediately and we will do our best to cancel it for you.
However, we cannot guarantee that we will be able to cancel your order as there is a short window of time after order placement when your order can be cancelled.
If you wish to change your order, please contact us immediately and we will do our best to update it for you.
However, we cannot guarantee that we will be able to modify your order as there is a short window of time after order placement that this can be done.
*Please note, we are unable to change existing orders to include any additional or more expensive items.
If we were unable to cancel or update your order, you can always return or exchange your order. We offer free domestic returns and exchanges and we will provide you with a digital prepaid return shipping label.
*Please note, Ridge is not responsible for providing a physical return label.
To submit a request, please click here.
Whether you lose your ring, or lose 20 pounds, we’ve got you covered. Love lasts forever, and we’ve got you covered for life.
Each purchase of the Ridge Ring Set comes with Never Lost Forever Fit Protection. This allows 2 future exchanges or replacements for the same ring in a different or same ring size. The 99-day risk-free trial does not count towards the future exchange or replacement.
Never Lost Forever Fit Protection covers up to 2 replacement rings for the following reasons:
- If the Ring gets lost or stolen
- If the wearer experiences a size change
- If the Ring(s) are damaged or scratched from wear and tear
- If the Ring is broken or torn by accident
- If the wrong size of a personalized Ring is ordered
- If a Ring is purchased outside of ridge.com and is past the return or exchange policy date
The Never Lost Forever Fit Protection Program does not cover damage caused by abuse, neglect, shock, improper use or storage of the product, unauthorized modifications, or repairs.
After receiving a second replacement, a new purchase will be required to re-enter the Never Lost Forever Fit Protection program.
To file an NLFF Claim, please submit a request here.
Not necessarily. If you are within our 99-day trial period, you can simply complete an exchange.
*Personalized rings are not eligible for return or exchange and will be counted towards one of two replacements with the Never Lost Forever Fit program.
However, if you are past the 99-day trial period, we would be happy to exchange it for you using one of your Never Lost Forever Fit replacements.
Please check out our Return Policy to complete an exchange or return.
After receiving a second replacement, a new purchase will be required to re-enter the Never Lost Forever Fit Protection program.
If you are in the 99-day return window, you can simply initiate an exchange for a different style.
If you are outside of the 99-day return window, unfortunately you will only be able to do this by purchasing a new Ring Set.
While our Ring Sets include Never Lost Forever Fit Protection, this only allows 2 future exchanges or replacements for the same style of ring.
Absolutely! Any personalized wallet purchased from Ridge is covered under the Ridge Warranty.
If there’s an issue with the functionality of your product, please click here to submit a Warranty Claim and we will help get it functioning again!
Products that are not covered under the Ridge Warranty include items with cosmetic damage or items with damages caused from abuse, neglect or accident.
Unsure if your product qualifies for the Ridge Warranty? Please see our full Ridge Warranty Policy here.
While all sales on personalized orders are final, if you wish to cancel or modify your order, please contact us immediately and we will do our best to update it for you.
However, we cannot guarantee that we will be able to cancel or modify your order as there is a short window of time after order placement when this can be done.
Ridge does not accommodate unique one-time custom logos or designs. However, we are able to offer discounted pricing for bulk customized and logo orders.
If you have a bulk order of 10 or more wallets please contact us on our Support Page here: Contact Form
Unfortunately, we are not able to ship personalized orders internationally at this time.
There is a one week processing time to personalize your order. Once your order has been processed, it will be shipped and should arrive to you in 4-7 business days.
Your personalized items will ship separately from the non-personalized items in your order. Your order may receive a new order number, along with multiple tracking numbers, and multiple packages at delivery.
At this time, we offer personalization options for our KeyCases, Rings, Pens and Wallets!
You can check out all of our personalizable options here.
We offer personalization on a select number of our products and the method used on each varies on the product material.
Currently we offer Laser Etching, Black Laser Etching, and UV Printing. Each type of personalization has been tested to offer an optimal experience per the material used.
The products under each type of personalization are listed below:
Wallets
Laser Etching
Anodized
Aluminum Royal Black
Aluminum Gunmetal
Aluminum Alpine Navy
Aluminum Rose Quartz
Aluminum Forest Green
Aluminum RED
Burnt Titanium
Powder Coated
Aluminum Matte Olive
Aluminum Basecamp Orange
Aluminum Flamingo Pink
Aluminum Polar White
Aluminum Mojave Tan
Titanium Matte Black
Titanium Matte Gunmetal
Titanium Matte Olive
Black Laser
Anodized
Stonewashed Titanium
UV Printing
Carbon Fiber
Carbon Fiber 3K
Red Carbon Fiber 3K
Forged Carbon
Forged Ember
Forged Pacific
Keycases
Laser Etching
Anodized
Royal Black
Gunmetal
Alpine Navy
RED
Burnt Titanium
Powder Coated
Mojave Tan
Flamingo Pink
Basecamp Orange
Matte Olive
Black Laser
Anodized
Stonewashed Titanium
Pens
Laser Etching
Anodized
Aluminum Royal Black
Aluminum Gunmetal
Aluminum Alpine Navy
Burnt Titanium
Powder Coated
Aluminum Basecamp Orange
Aluminum Matte Olive
Titanium Matte Black
Black Laser
Anodized
Stonewashed Titanium
We've found getting your cards out of the Ridge wallet can take some getting used to. However, it tends to quickly become second nature.
To best utilize your wallet, we recommend placing your most used cards on the outside of your card stack and closest to the inner plates of the wallet for easy access.
However, when it comes to getting the cards on the inside, we recommend using the fan method, which is similar to when you fan out playing cards.
Here are the fan method steps:
1. Push your cards up through the thumb hole at the bottom of the wallet.
2. Pull your cards out a little more so that the edge of your cards are sticking out in the middle of the elastic.
3. Hold the card closest to you with your thumb, and fan out the rest of the cards with your index finger while holding the back card with the rest of your fingers for stability.
Prefer video tutorials? You can find these on our Getting Started Page!
The Ridge wallet has an internal elastic band that can expand and contract to hold anywhere from 1-12 cards securely.
The dimensions of each wallet are 86 x 54 x 6 mm. The exact width and length of a credit card.
For the Cash Strap version, the dimensions are 86 mm in length, 55 mm in height, and 1.5 mm thick.
The Money Clip is an additional 10 mm thick.
Radio-Frequency Identification (RFID) is a technology that uses radio waves to read, write, and store data onto a chip attached to an item. The plastic chip is small and flat with an electronic tag and embedded antenna that can transmit information to an RFID reader. A tag can be read from up to several feet away and does not need to be within direct line-of-sight of the reader to be tracked.
RFID-blocking technology disrupts the electromagnetic waves transmitted by the card reader so that no one can access the information without your permission. Remember, it’s not just your money they can steal, but also your personal details, including full names and addresses.
RFID-blocking wallets are made from thin, durable metal, such as carbon fiber and aluminum. These special materials prevent unwanted radio frequencies from penetrating the card case and activating the RFID tag on your credit, debit, or ID cards
All of our wallets block RFID with the two aluminum inner plates.
Want to learn more? Feel free to check out our blog post about RFID blocking!
While we do not sell any wallets this way, you are able to configure your wallet with both the Cash Strap and Money Clip installed.
You can either purchase a Wallet with both included in the package, or you can purchase a Cash Strap wallet and also the replacement Money Clip. Then you will be able to simply add on the Money Clip to the front side of the wallet.
Yes! Most of our Wallets, KeyCases, and even Bolt Action Pens offer personalization options! You can personalize your wallet by clicking the "Personalize Your Wallet" link above the "Add to Cart" button on wallets that offer Personalization. Find out more info by looking at our Personalization FAQs below.
*Please note, Personalization exclusions apply to the following designs: Leather Wallets, Damascus Series, Topographic Series, Smokey Bear Series, TravisMathew Series, Ridge x Ten Hundred Bunnies, Ridge x Ten Hundred Moonlight Bunnies, Ridge x Chael Sonnen, RealTree Edge, Tiki, Neon Tiki, and Tropical.
Cash Strap: 1-15 bills
Money Clip: 1-12 bills
Carbon Fiber is made in sheets and then filled with resin. Forged Composite uses a paste of fibers (500,000 fibers per square inch) mixed with a resin that is squeezed out to make almost any shape. Since the fibers aren't oriented in any particular direction, the finished part is strong all around, while remaining light. Our Forged Carbon, Forged Ember, Forged Gold and Forged Pacific wallets have the same weight and strength as the Carbon Fiber model just with a different visual appearance.
The Cash Strap is a thin and versatile elastic, ideal for carrying: cash, ID's, or RFID-enabled cards.
The Money Clip is a traditionally styled clip made from spring steel. It is ideal for carrying: cash, RFID-enabled cards, or business cards.
The driver is included in case you ever decide you would like to switch out the accessories on your wallet! You could also refresh the elastic in your wallet if it ever starts to get worn out.
Carbon Fiber - 1.6 oz
Aluminum - 2 oz
Leather - 2 oz
Titanium - 2.5 oz
Damascus Steel - 3.5 oz
Our elastics usually have an expected lifespan of about 12-18 months, but can last longer or wear out faster depending on how much they are used and how well they are treated.
You can buy replacements here.
*Please note: Use leather-specific products only.
Please see our full Leather Care Guide here.
Yes. Patina on our wallets happens as the leather ages and changes over time. The leather will get softer and have a darker or richer color based on its exposure to elements, oils from your skin and friction. It develops a personalized patina that tells the story of your experiences.
While there are no damaging side effects with using the metal money clip on the Leather Wallet, Ridge does not recommend using the money clip. However, our cash strap for the Leather Wallet was specifically designed with a luxurious sewn-leather pad for a cohesive and durable design.
No. This is the first non-vegan wallet that Ridge has created. If you would like to have a vegan wallet, all of our non-leather goods are 100% vegan.
Yes! We are proud to be an officially licensed partner of the NFL. You can trust that our products and services are of the highest quality and meet the exceptional standards set forth by the NFL.
As an official partner, we are authorized to sell official NFL merchandise and products and are committed to providing exceptional customer service.
Each of our NFL Wallets comes with an official holographic sticker and an official NFL booklet, which will prove authenticity. If you purchase elsewhere and these aren’t included - it is not an authentic Ridge Wallet.
Our NFL Wallets are constructed of Aluminum outer plates with a rough powder-coated finish and a UV print of the teams’ logo. The powder-coated finish provides a matte look and a textured finish.
Yes! The Ridge Wallet for MagSafe is not limited to just iPhones. The adhesive on the back of the Strengthening Tray will allow you to attach your wallet to any device!
The Strengthening Tray acts as a locking device for the Ridge Wallet, preventing it from sliding.
Although the Strengthening Tray is optional, we recommend it to ensure the strongest connection possible between your phone and Wallet if you aren’t using any other MagSafe-compatible products.
At this time, we do not have individual Strengthening Trays available for purchase. Should you need a replacement strengthening tray, please contact our support team, who will further assist!
Absolutely!
Rest assured that using the tray will not affect the charging capabilities of your wireless charger. If you do experience any issues, please let us know, as this is not something that should be expected.
Please note that if your wireless charger is elevated and uses the MagSafe functionality, the strengthening tray may disrupt the connection to the elevated or standing MagSafe product.
At this time, the Ridge Wallet for MagSafe is only compatible with one accessory at a time. The Money Clip, Cash Strap, and AirTag attachments may all be positioned on the back of the Wallet as the MagSafe Plate is positioned on the front of the Wallet.
Please note that the Ridge Wallet for MagSafe is not compatible with the QuickDraw accessory due to the placement of the MagSafe plate.
We chose to offer the Cash Strap to keep the Wallet and Phone profile slim. However, the Money Clip is also compatible and can be purchased separately here.
There are two methods to attach your Strengthening Tray to your phone or phone case.
The first method is called the Wallet Method, best used for iPhone users:
The second method is called the Tray Method, best used for non-iPhone users:
Due to its lock-in functionality, we strongly recommend using the Strengthening Tray to provide the best user experience with the Ridge Wallet for MagSafe. However, if you are using other MagSafe products outside of a lay-flat charger, we do not recommend attaching the Strengthening Tray to your phone.
At this time, Apple is not currently partnering with any Wallets to make an Apple-certified wallet otherwise identified as “Made for MagSafe” products. While we are not partnered with Apple and have not conducted Apple’s official testing, our team has conducted extensive testing to ensure the capabilities of our MagSafe products. As such, our MagSafe Wallets are “compatible with MagSafe” and are not “Made for MagSafe”.
Rest assured - our MagSafe Wallets and Plates are safe, secure, and compatible with your iPhone. Our products are backed by a 99-day free trial and Lifetime Warranty, so you can shop confidently.
With any purchase of a Ridge Wallet for MagSafe, you will receive
With any purchase of our Ridge Plates for MagSafe, you will receive:
While this information is currently proprietary, and we are unable to share the specifications, the strength is sufficient to carry the wallet, cards, and a wallet accessory of choice. Should any issues arise, our support team can assist!
We have a webpage dedicated to helping you find the perfect fit. Here you will find a few different ways to go about finding the perfect fit, these include:
String or floss method:
You can get to the correct ring size using a simple piece of string or dental floss. Here’s what you need to do:
Our printable ring sizer chart:
Using the chart to get accurate measurements is relatively easy. Essentially, you’ll need to perform only two steps:
You should place the ring on the chart so that its inner edge matches with a particular circle on the chart. This will give you the inner circumference of the existing ring, which will be an excellent point for orientation moving forward.
Wrap the strip of paper with the chart around your finger. Find where the strip overlaps and mark the precise point.
Ring sizer tool:
Ring sizing tools are relatively simple to use and come in plastic and metal variants. These tools are essentially special strips that you can wrap around your finger to get precise measurements. A sizer does pretty much the same thing as the described homemade methods. However, as a professional tool, it’s much more reliable than paper or floss.
You can go to your local jeweler and ask them to use their sizer. Or, if you want to have the tool available at your home, you can find ring sizers available for purchase online.
Wide vs. narrow bands
Perhaps it doesn’t sound obvious, but different band widths may call for different sizes. A narrow band will fit nicely at the point where you measured your finger. However, a wide band might be just right for that point but too tight a few millimeters away.
To ensure you have the right size for a wide band, measure where on your finger the band should start and end. Then, use the described methods to get exact dimensions at the highest and lowest points on your finger. If the measurements differ, go with the larger one.
Temperature and finger size fluctuations
Interestingly enough, your finger size isn’t always the same. We’ve already brought up finger swelling, and that’s because this phenomenon can happen at any time. The temperature has a particularly strong impact here.
You should account for finger size fluctuations when choosing the ring size. Besides taking care of this aspect when measuring, think about whether your fingers tend to swell often. If so, it might be a good idea to get a slightly larger ring.
International ring size conversion
If you’re shopping for rings internationally, you should know that not all countries have the same sizing convention for rings. A particular U.S. ring size might be completely different across both the Atlantic and the Pacific.
Fortunately, there’s a handy conversion chart that you can use to “translate” one ring size to another. Consult this official international chart to convert ring sizes easily.
Measuring multiple times
Although a single measurement might seem sufficient, it would be best to repeat it several times. The point here is to get consistent results across all measurements, so you can be sure the dimensions are absolutely right.
Measuring at different times of the day
Since finger size can fluctuate, measuring in the morning, afternoon, and evening will be the optimal way to get reliable results. Measure several times a day, especially when the temperature is at its highest and lowest points.
Accounting for knuckle size
While you’ll measure the actual area of your finger where the ring will be, you’ll do well to take knuckle size into consideration. After all, what good is a beautiful Ridge ring that fits perfectly on your finger if you can’t get it past the knuckle?
Rest easy with our 99-day risk-free trial.
Also, if you ever lose your ring or need a new size, you're covered with our Never Lost and Forever Fit Protection. You get 2 replacements over the ring's lifetime free of charge.
Whether you lose your ring or lose 20 lbs, we’ve got you covered with the Never Lost and Forever Fit Protection. Each purchase of a Ridge Ring Set comes with the option of 2 future exchanges for the same ring in the same or different size.
Under the Never Lost and Forever Fit Protection, you can wear your rings as they're meant to be worn- worry free. We'll replace up to 2 rings of the same style.
Each set includes a premium metal ring, an alternative silicone ring, and a clam-shell travel case.
Additionally, each purchase of a Ridge Ring Set includes Never Lost Forever Fit Protection.
The Ridge Rings are made with durable, scratch-resistant materials like Tungsten Carbide, Carbon Fiber, Forged Carbon, and Titanium. The dual-band silicone ring is durable yet flexible. Perfect for additional comfort or an active fit.
The Ridge Rings are crafted with a dual-layer design; an outer beveled edge for on-hand comfort and an inner convex shape for a comfortable, no-pinch fit.
Each of the Ridge Rings is carefully crafted with a dual-layer design; with an outer beveled edge for on-hand style and comfort and an inner convex shape for a comfortable, no-pinch fit.
The Forged Carbon and Carbon Fiber 3K Weave Rings have an inner Tungsten ring with a Carbon Fiber outer finish.
The Burnt Titanium and Stonewashed Titanium Rings have an outer Titanium Ring with an Inner Titanium Ring designed for comfort.
The 24K Gold, Royal Black, Alpine Navy, and Gunmetal Rings have an inner Tungsten ring for comfort with an outer Tungsten Ring with the color coating for style.
Unfortunately, no. To ensure our Rings are durable enough to last a lifetime, we use premium materials. Due to these premium materials, jewelers will not be able to resize the ring.
What we can do at this time is process an exchange request if you would like to try a different size!
You can process that request here.
We also have our Never Lost & Forever Fit Protection Program if the wearer ever experiences any size changes in the future.
We recommend using a mild soap and warm water, unless you would like to get it professionally cleaned by a local jeweler.
No. If you order a half size in our Tungsten/Titanium series, our Silicone Ring will be rounded down to the next size. For example, if you order an 8 1/2 in our 24k Gold Ring, the Silicone Ring in the box will be a Size 8.
We suggest going with your traditional ring size for the premium metal Ring as the Silicone Ring provided is a more flexible material.
Currently none of the Ridge Tungsten, Titanium, or Carbon Fiber Rings are non-conductive.
However, each of the Ridge Rings comes in a set with a comfortable Silicone Band that can be used when working or in places you don't want your nice metal Ring exposed to. The Ridge Silicone Band was designed and crafted specifically for comfort and flexibility.
Our Tungsten Rings have a very small amount (0.05%) of nickel that should not cause any reactions. However, our Carbon and Titanium Rings are completely nickel-free!
Yes! We offer a personalization option on our website!
You can have the Ring engraved on the inner band, the outer band, or both.
Please note all sales on personalized products are final. You will not be able to return or exchange the Ring if it is personalized.
However, you'll still be covered under our Never Lost and Forever Fit Protection. You get two replacements over the ring's lifetime free of charge.
Each set includes a silicone ring in the color of your choice, an alternative black silicone ring, and a clam-shell travel case.
Additionally, each Ridge Beveled Silicone Ring Set purchase includes Never Lost Forever Fit Protection!
Our silicone rings are made from 850A silicone. This is a soft rubber that is also durable enough to maintain its shape while free standing.
No, you cannot shrink your silicone ring. Silicone rings are built tough and resistant to heat. If yours doesn’t fit, it’s best to get a new one in the right size.
Sure, they’re flexible and can handle some stretching. But they usually bounce back to their original size. With time and constant stretching, though, they might lose elasticity and become loose.
Our silicone wedding bands are the ideal choice for those who demand comfort, robustness, and flair rolled into one. Thanks to their flexibility and scratch-resistant features, Ridge bands easily accommodate even the most dynamic lifestyles.
While you can find silicone rings at specialty jewelry stores, sporting goods shops, or online platforms, if you want premium styles and sizes galore, Ridge is the place for you! Plus, we offer Never Lost Forever Fit Protection!
Although Ridge silicone wedding bands are renowned for their durability, they are not invincible and do have a lifespan.
Should you observe noticeable wear such as cracks or stretching, it may be time to consider a replacement.
Periodic inspection of your Ridge ring will help you make an informed decision about when to replace it.
The most important thing to consider is your lifestyle. If you work in construction or healthcare or have an active lifestyle, you may need a silicone band or perhaps a strong and resistant wedding band. Focus on the band’s material, quality, and appearance.
A simple cleanse with gentle soap and warm water works wonders, or you can opt for specialized cleaning solutions specifically made for silicone jewelry. To maintain the integrity of the material, steer clear of harsh chemicals or abrasive cleaners.
To ensure your Ridge silicone band stands the test of time, avoid exposure to extreme temperatures or extended periods of sunlight, as these factors may lead to discoloration or warping. Also, avoid wearing your band during activities that involve heavy impact or that come into contact with sharp objects.
Our silicone wedding rings boast a multitude of benefits when compared to traditional mens rings. A standout feature is their safety aspect; silicone bands are non-conductive, ensuring they won’t carry electricity like metal rings can. This safety feature makes them a top choice for professionals in industries where electrical hazards are a concern.
Additionally, Ridge bands offer remarkable resistance to scratches and dents, exceeding what metal alternatives can provide. With a variety of colors and designs currently on the market, silicone rings allow you to showcase your unique style while representing your lifelong commitment.
The QuickDraw Accessory is used to store a single card on the outside of your wallet for quick and easy access. Ideal for carrying your go-to credit card, ID, or any other essential card.
*Please note, the QuickDraw is not compatible with our leather wallets due to the thickness of the leather.
The Coin Tray is slightly thicker than a standard debit or credit card yet opens up a world of possibilities for your Ridge wallet. It allows you to carry a few coins, keys, and other small items in your Ridge wallet while maintaining a slim profile.
Installing the Coin Tray is as simple as it gets.
Place the Coin Tray on a flat surface, ensuring the side with the logo is facing upwards.
Put your desired items (coins, keys, etc.) on the tray. Avoid stacking items above the level of the tray and overfilling it.
Once filled, line the Coin Tray's longer side with the Ridge wallet's opening.
If necessary, slightly spread the Ridge wallet apart.
Step 1: Use the provided T5 Torx driver to take out the screws and remove the Outer Plates
Step 2: Remove the Cash Strap Elastic and replace it with the Money Clip Elastic
Step 3: Begin putting the Outer Plates back on.
Step 4: Slide in the Money Clip
Step 5: Replace the remaining screws and you're done!
Prefer a video tutorial? Check out our Getting Started Page!
Step 1: Use the provided T5 Torx driver to take out the screws and remove the Money Clip and outer plates
Step 2: Remove the Money Clip Elastic and replace it with the Cash Strap Elastic
Step 3: Begin putting the Outer Plates back on.
Step 4: Attach the Cash Strap Plate to the Cash Strap Elastic
Step 5: You're done!
Prefer a video tutorial? Check out our Getting Started Page!
Yes! Simply install your Cash Strap and add the Money Clip to the other side!
Prefer a video tutorial? Check out our Getting Started Page!
While we do not sell any wallets this way, you can achieve this by ordering a Money Clip wallet and removing the clip.
This can be done by loosening the screws around the clip, sliding it out, and then re-tightening the screws to reconnect the Inner and Outer Plates.
If you already have a Cash Strap wallet, you can purchase a Money Clip Elastic, switch the Elastics out and you're all set!
The Items you carry every day are your tools for better living. The Ridge Valet Tray is purpose-built to keep those essentials as accessible and organized as possible; wallets, watches, phones and keys are securely housed in 4 anti-slip compartments with functional inlets for simple cable management.
The Valet Tray dimensions are: 7.5" x 12" x 2.3"
The Valet Tray weight is: 9oz
No, our AirTag® accessories do not come with an AirTag®. An AirTag® will need to be purchased separately.
You can view our AirTag® Accessories below:
Start by removing the 4 screws on the back of the AirTag® Cash Strap Plate with the T5 Torx Driver.
Fit the O-ring around the backside of the Apple AirTag®
Insert the Apple AirTag® into the holder so the white antenna is facing up and visible.
Replace the 4 screws on the back of the AirTag® Cash Strap Plate.
Prefer a video tutorial? Check out our AirTag® Setup Instructions!
Before attaching the Carbon Case to your Ridge wallet, install the Apple AirTag® in the Carbon Case.
Attach the case to the wallet - the easiest place to attach the Carbon Case is on the front plate of the Ridge wallet.
Prefer a video tutorial? Check out our AirTag® Setup Instructions!
Before attaching the AirTag® Money Clip to your Ridge wallet, install the Apple AirTag® in the Money Clip.
Attach the AirTag® Money Clip to your Wallet.
Please note that the Outer Plate should be the only thing holding the AirTag® Money Clip onto your wallet. The same steps highlighted in the following video can be used to install your AirTag® Money Clip after installing your AirTag® into the Money Clip: https://www.youtube.com/watch?v=nOpex0bzXZg&feature=youtu.be
Step 1: Opening - Use the thin edge of the Bolt Tool to unscrew the large, top screw near the open end of the organizer. There is no need to unscrew anything other than this.
Step 2: Inserting - Hold the tension plate down with your thumb and place the keys on the dowel. The keys should lay perpendicular to the plate in an L shape. The Keycase will secure 2-6 keys.
Step 3: Securing - Place the top plate back to align with the dowel. Insert the screw back through the plate into the dowel. Tighten in place, you should not need to apply too much pressure. You will feel clicks as the locking mechanism falls in and out of place and the screw gradually tightens and secure the plate and keys. Do not over-tighten.
Some customers have expressed difficulties getting the KeyCase to reassemble after taking the clip off. The clip does help to keep the tension in the plates and allows small amounts of keys to be used and to stay in place.
To reassemble the KeyCase clip please complete the following:
Should you have any trouble, here is a video that walks you through the same steps.
Yes! You can purchase our Ultra Light Keys, which can be cut to match one of your keys. You can bring it to any shop offering key services for assistance.
Each purchase will include:
Yes, with the crown fully secured it can go up to 660 ft. We recommend rinsing with fresh water after going into the ocean.
Although sapphire is extremely durable it can still be scratched. Sapphire ranks as a 9 on a hardness scale ranging from 1 to 10. Only diamonds are considered harder. This means that sapphire crystal can be scratched by a diamond.
POS. I SETTING DATE & 24-HOUR DISPLAY (GMT HAND)
Unscrew and pull the crown to position I
Rotate clockwise to adjust the date and counterclockwise to adjust the 24-hour display
Push the crown to Unlocked Position, then in one motion push crown in and screw down to Locked Position
POS. II SETTING THE TIME
Unscrew and pull the crown to position II
Rotate clockwise until the current time is displayed
Push the crown to Unlocked Position, then in one motion push crown in and screw down to Locked Position
SETTING AM/PM (MIDNIGHT/NOON)
When setting the time (POS II), rotate the hour hand past 12 o’clock and note the date window. If the date changes it is midnight, if the date does not change it is noon.
Pull up while rotating the bezel counter clockwise to remove the bezel. Replace by firmly pressing the new bezel onto the case.
Yes, the Land & Sea GMT Watch provides water resistance up to 200-meters (660-feet).
Please note: It is extremely important to firmly screw the crown down after setting the time in order to avoid water damage and to retain the rated water resistance. Failure to screw down the crown can result in water damage that will not be covered under warranty.
Yes, Swiss Super-LumiNova®. World renowned glow-in-the-dark paint applied to movement of hands and numbers.
The hybrid bezel offers a timer and navigation, and the GMT Bezel allows you to track 3-timezones at once.
The Land & Sea GMT uses a Renata 371 / SR920SW battery with a 45-month lifespan.
Greenwich Mean Time - Historically used by pilots and travelers enabling them to keep track of time at home while they are traveling around the world.
The Land & Sea Watch has been assembled with a genuine Swiss Ronda movement from the Powertech family. It is extremely accurate and rated within -10/+20 seconds per month.
Please note: It is extremely important to firmly screw the crown down after setting the time to avoid water damage and to retain the rated water resistance. Failure to screw down the crown can result in water damage that will not be covered under warranty.
Diver watches offer water resistance, high legibility even in low-light, and a timer function with a unidirectional bezel to ensure accuracy.
The Land & Sea Watch case is made with 316L Stainless Steel.
No battery is needed as this features a self-winding movement with a 42-hour power reserve. When wearing the Titanium Field Watch, the natural movement of your wrist will keep the watch wound.
It’s powered by the slim and reliable Miyota 9039 movement. This premium Japanese automatic movement is self-winding, with a 42-hour battery reserve.
Yes, Swiss Super-LumiNova®. World-renowned glow-in-the-dark paint is applied to the movement of hands and numbers.
Yes! The Titanium Field Watch provides water resistance up to 200 meters (660 feet). Please note: It is extremely important to firmly screw the crown down after setting the time to avoid water damage and to retain the rated water resistance. Failure to screw down the crown can result in water damage that will not be covered under warranty.
Depending on the watch color you choose, your watch will be accompanied by two out of three strap options: full grain Italian leather and Fluoro Rubber or Nylon and Fluoro Rubber, allowing you to customize it to your style.
To set the time on your Titanium Field Watch, please follow the steps below:
*The first position can also be wound clockwise to wind up the movement when it hasn’t been worn and the power reserve has run out.
The case is made of Grade 2 Titanium and features a brushed and polished finish.
Yes! The Titanium Field Watch features high-clarity, scratch-resistant sapphire on both the crystal and case-back and boasts anti-reflective coating underneath to cut glare and improve legibility for outdoor exploration.
The Titanium Field Watch features a quick-release spring bar system engineered to be comfortable and adventure-ready in seconds.
To remove the straps slide the quick release spring bar. To attach your new straps, insert one side of the spring bar into the watch case, slide back the spring bar, and insert the other side into the case. Release the slide bar, and you will hear it click into place. It’s that easy!
The Commuter Backpack- Weatherproof - 40 oz.
The Packable Backpack - 14 oz.
The Weatherproof Commuter Backpack - 20 L | 18 x 12 x 7 in
The Packable Backpack - 15L | 17.5 x 12 x 5.5 in
When collapsed - Roughly 9 x 7 x 2.5 in
Unfortunately, The Packable Backpack does not have any RFID-blocking capabilities.
However, The Commuter Backpack features a hidden RFID-blocking pocket.
While both of our backpacks are wonderful options, one may fit your needs better than the other.
The Commuter Backpack is weatherproof and has a shock-resistant laptop holder making it ideal for carrying electronics. It also features a luggage strap for ease of use when traveling. The Commuter Backpack is a great option for travel and everyday adventures.
The Packable Backpack can easily be packed into the size of a water bottle and offers all the benefits of a traditional backpack. Easily store it wherever is most convenient and it will be ready whenever you are! It is great for hiking, adventures, theme-parks and travel.
It all comes down to personal preference. Whichever backpack you choose - you won't regret it!
Yes! Our Weatherproof Commuter Backpack has been purposefully built to withstand any weather. It features a waterproof 900D nylon shell, water-resistant lining, and YKK Aquaguard zippers.
No matter the weather, there’s no better bag to entrust with protecting your essentials; you can feel confident that your belongings will stay dry and protected in all elements.
The Commuter Backpack features a padded 15-inch laptop sleeve that can accommodate laptops up to 15 inches in size.
The accessory that comes with the backpack is a customized divider. You can use this divider to keep delicate items at the top of your bag or to organize and separate different items. The velcro feature of the divider allows you to adjust its height according to your preference, giving you complete control over how you use your backpack. However, if you prefer not to use it, you can simply set it aside!
Our Bolt Action Pens come with either blue or black ink. The ink in each pen is random - if you aren't happy with the color ink cartridge you have, simply reach out and we'd be happy to assist!
The pen can be refilled with a SCHMIDT P950 cartridge! The pen can be refilled by twisting the middle of the pen open, replacing the old cartridge, and twisting it closed.
All of our Bolt Action Pens have the same dimensions | 130 x 10 x 10 mm
Their weights are as follows:
Aluminum -1.5 oz
Titanium - 1.5 oz
Carbon Fiber - 0.9 oz
The Bolt Action Pen comes with a Schmidt® EasyFlow 9000 medium ballpoint ink cartridge.
Unfortunately, we don't currently sell ink cartridges for our pens.
However, the pen can be refilled with a SCHMIDT P950 cartridge which can be found here.
Yes, our Summit Knives have been discontinued.
However, we have plans to release a new model within the coming year.
If you would like to be kept up-to-date on any new products or promotions we are offering, please sign up for the newsletter at the bottom of any page on our website!
We appreciate your patience as we strive to bring you the best Everyday gear!
No. The Simple Modern Water Bottle is not dishwasher-safe and should be hand-washed after every use. We do not recommend placing it in the dishwasher as this could cause exterior damage and discoloration. The lid is top-rack dishwasher safe.
Soak your bottle or tumbler in warm, soapy water for 10 minutes (soaking for long periods of time could cause damage to your bottle). Then, clean all parts of your product and lid thoroughly. After washing, rinse and set aside to air dry, storing your bottle and tumbler separately from its lid.
In need of a deep clean? Mix 1 part cleaning vinegar, 1 part water, and 1 Tbsp. baking soda inside your bottle. Let that sit overnight. The next day, pour out ¾ of the mixture and add another 1 Tbsp. of baking soda. Scrub thoroughly, rinse, then set aside to air dry.
The Simple Modern Water Bottle is not intended for hot or carbonated beverages. If you are drinking hot or carbonated beverages, please use caution when opening.
Pressure may also build in the bottle, causing leaks or spills.
We’ve got you covered! The Simple Modern Water Bottle is covered by a lifetime warranty!
Ridge warrants that the Simple Modern Water Bottle is free from manufacturing defects and is functional as intended for the life of the product.
Please note that this warranty does not cover lost, stolen, or disposed of Bottles; cosmetic damage; damage caused by accident, abuse, neglect, shock, improper use or storage of the product; or unauthorized modifications or repairs.
Yes! We offer free standard 7-14 day shipping on most international orders over $30 and have priority shipping available for most locations. See checkout for full shipping details.
You can purchase razor refills directly from OneBlade here.
*Please note: only Feather FHS-10 blades can be used in OneBlade razors.
To get the most out of your Ridge Razor by OneBlade, you may need to use a different technique than you typically use, and it may take a few tries to get used to the OneBlade Razor!
Important things to note:
Blade angle and head pivot
The OneBlade razor was designed with a pivot that allows it to maintain the perfect blade angle to the skin, but ONLY if the pivot is being engaged.
Routine
Be sure to either shave after a hot shower or take the time to wash your face with warm water before you shave. This is crucial for softening the hair.
3-Pass Shave
It's highly recommended to shave with three full passes when using a OneBlade razor.
We recommend watching OneBlade’s tutorial, which can be found here.
The Ridge Razor by OneBlade is covered by a lifetime warranty!
Ridge warrants that the Ridge Razor by OneBlade is free from manufacturing defects and is functional as intended for the life of the product.
Please note that this warranty does not cover lost, stolen, or disposed of Bottles; cosmetic damage; damage caused by accident, abuse, neglect, shock, improper use or storage of the product; or unauthorized modifications or repairs.
If you need to submit a Warranty Claim, please do that here.
We recommend using pliers to gently grip the blade, lift it up, and pull it firmly backward. This should remove the blade without any damage to the razor. Just be careful not to lift up with too much force.
This may be caused by shaving cream, whiskers, or minerals in tap water building up inside the razor head over time, leading to a lodged blade. If this is the case, cleaning the razor thoroughly is a good idea.
Instructions for cleaning your OneBlade Razor can be found here.
Instructions for cleaning your Ridge Razor by OneBlade can be found here.
You can simply use a soft, damp cloth, warm water, and mild soap for scuffs and spills. If this doesn’t work, please use the included melamine foam eraser to buff away scuffs.
When selecting the cleaning agent, please be mindful that many harsher chemicals may damage your Check-In.
To unlock your new Check-In, please use the default code 000. Then, slide the TSA lock, located to the left of the dials, to the right to release the zippers.
To reset your code, please follow the steps below:
As our Check-In has been specifically designed to be a more spacious bag intended to be used for checked luggage, it does not fit in standard overhead compartments.
Yes! The Ridge Check-In is weatherproof and has an IPX3 Waterproof Rating.
Our bag was designed with convenience and confidence in mind, ensuring that you can carry it with ease and assurance. The zippers are reinforced with water-resistant treatments, our exterior-mounted trolley prevents water from seeping in, and our polycarbonate shell is 30% thicker to provide extra protection.
You can enjoy stress-free travels knowing your possessions are safe and secure in your Ridge Check-In!
Our goal in designing the Ridge Check-In was to create a bag that is minimalist yet substantial, thoughtful but not overbuilt. We paid attention to every detail to ensure it is functional and durable while retaining its sleek design.
The key aspects that set it apart from other bags and enhance your travel experience include but are not limited to:
In addition to this, we also include a leather luggage tag, laundry bag, shoe bag, and melamine foam eraser.
We also offer a 99-day return window for our Ridge Check-In so you can shop confidently.
Unfortunately, we are unable to ship our Check-Ins internationally at this time. We understand the disappointment this may cause and hope to offer this in the future.
Including the wheels and handle, the exterior dimensions of our Check-In are 26.5 x 18.5 x 10.5 inches.
The interior dimensions are 24 x 18 x 10 inches. The Check-In has a 70-liter capacity and is 10.2 pounds.
You can simply use a soft, damp cloth, warm water, and mild soap for scuffs and spills. If this doesn’t work, please use the included melamine foam eraser to buff away scuffs.
When selecting the cleaning agent, please be mindful that many harsher chemicals may damage your Carry-On.
To unlock your new Carry-On, please use the default code 000. Then, slide the TSA lock, located to the left of the dials, to the right to release the zippers.
To reset your code, please follow the steps below:
Our Carry-On has been designed to fit perfectly in most standard-sized overhead compartments, ensuring that you can easily store it during your flight.
However, if you are unsure about its compatibility with your airline's overhead storage dimensions, we recommend that you reach out to them to confirm before traveling.
Yes! The Ridge Carry-On is weatherproof and has an IPX3 Waterproof Rating.
Our bag was designed with convenience and confidence in mind, ensuring that you can carry it with ease and assurance. The zippers are reinforced with water-resistant treatments, our exterior-mounted trolley prevents water from seeping in, and our polycarbonate shell is 30% thicker to provide extra protection.
You can enjoy stress-free travels knowing your possessions are safe and secure in your Ridge Carry-On!
The exterior dimensions of our Carry-On are 22.5 x 14 x 9 inches, and the interior dimensions are 20.5 x 14 x 8 inches.
The Carry-On has a 48-liter capacity and is 7.6 pounds.
Our goal in designing the Ridge Carry-On was to create a bag that is minimalist yet substantial, thoughtful but not overbuilt. We paid attention to every detail to ensure it is functional and durable while retaining its sleek design.
The key aspects that set it apart from other bags and enhance your travel experience include but are not limited to:
In addition to this, we also include a leather luggage tag, laundry bag, shoe bag, and melamine foam eraser.
We also offer a 99-day return window for our Ridge Carry-On so you can shop confidently.
Unfortunately, we are unable to ship our Carry-Ons internationally at this time. We understand the disappointment this may cause and hope to offer this in the future.
While our Carry-On is not expandable, if you are looking for something with more room, we recently released a Check-In. It features an additional 22 liters of capacity compared to the Carry-On!
You can find our Check-In here.
Regardless of which bag you choose, we are confident that you will love your new Ridge bag. We also offer a 99-day return window for our Ridge Carry-On and Check-In so you can shop confidently.
Yes, they are compatible with MagSafe and Qi wireless charging, so you can enjoy the convenience of charging your phone without removing the case.
Absolutely! The Strengthening Tray can be attached to any phone case as it features adhesive backing. The Strengthening Tray acts as a locking device to ensure that your Ridge Wallet doesn’t slide.
Although the Strengthening Tray is optional, we recommend it to ensure the strongest connection possible if you aren’t using any other MagSafe-compatible products. During our thorough testing, we observed that the wallet can twist to the side without the tray, which reduces the strength of the magnetic connection and makes it less secure.
If you are not 100% satisfied with your Ridge purchase, you can return your order to our warehouse for a refund or exchange within 99 days of purchase.
We offer Free Domestic Returns + Exchanges and will provide you with a digital Prepaid USPS label that will need to be printed. You can view our full Return Policy here.
If you are based in the United States, you can use the Return/Exchange Portal here.
If you have any questions, please submit a request using our Contact Form or contact us via email at support@ridge.com.
If you are based in the United States, approved returns and exchanges will receive a free domestic return shipping label via a pre-paid USPS label. For exchanged orders, we will ship your order free of charge.
If you are returning from outside of the United States, and purchased from the US store, you are ineligible to receive a free return label from Ridge.
Upon receipt and inspection of the return, we will issue your approved refund via the original method of payment.
Alternatively, if you prefer, you can opt to be refunded via an electronic Ridge gift card. This can be done when going through the returns process.
*Please note, we cannot change payment methods to redirect refunds to other accounts.
*Please also note, shipping costs from the original order are non-refundable.
If you are not 100% satisfied with your Ridge purchase, you can return your order to our warehouse for a refund or exchange within 99 days of purchase.
If you wish to complete a return, the product(s) should be returned in usable condition.
*Please remove all non-Ridge items from your return, as Ridge will not be responsible for returning these to you, and they will be disposed of.
To submit a request, please click here. You will then be able to contact us with questions, or access the return portal.
Yes, unfortunately the following are not eligible for return:
For any warranty related issues please contact us here!
If you are processing a full item return, any free promotional items will need to be sent back with the other product(s). Otherwise you will only receive the refund minus the cost of the promotional items at full price.
We require retaining a copy of your drop-off receipt for your records. If we can verify that the order was dropped off with a receipt, and the order is lost with USPS, we will take responsibility and honor the return or exchange.
No, additional return shipping costs are non-refundable. A return is only authorized using a Ridge prepaid return label.
Any outside return labels purchased are non-refundable by Ridge.
All return labels provided by Ridge are digital. Ridge is not responsible for providing a physical return label.
Select USPS locations will accept a QR code that may be used in place of a return label. You can find locations that accept a QR code in place of a label here.
If no USPS location near you accepts QR codes, you could also go to a local library or a print shop like Staples to print the return label.
APO and PPO addresses may require a different address to return due to label creation restrictions in restricted access areas.
As soon as your order is shipped out you will receive an email to the address you provided us with your tracking information!
Have your Order Number or Tracking Number?
Use the link below for the latest Carrier Updates!
Express shipping is available for select orders for an additional fee. To see if your order qualifies for express shipping, please see shipping options at checkout.
We process and ship all orders as quickly as possible. Once your order is placed we are unable to edit your order’s selected shipping.
Once your order has been shipped, we are unable to make any changes to the listed shipping address. We recommend contacting the shipping carrier using your tracking number for reference to inquire about making any changes which could impact a successful delivery.
All non-personalized orders will be scheduled for shipment in 1-2 business days, excluding holidays. Orders placed after 11AM PST on Fridays may not be processed for shipping until the following Monday morning. Once your order has been processed for shipment, you will receive an automated shipping notification with your tracking information.
For personalized orders, there is a one week processing time to personalize your order. Once your order has been processed, it will be shipped and should arrive to you in 4-7 business days.
Our personalized and non-personalized items ship from separate facilities, and you will receive multiple packages.
Unfortunately there may be delivery delays due to reasons outside of our control such as carrier delays, severe weather, natural disasters, or labor strikes.
We ship all orders within 1-2 business days and once shipped provide a tracking confirmation email to the email address provided. Once a package leaves our facility, we no longer control how your order is handled or where it is sent before delivery.
Please check the USPS and UPS websites for their statements on current delays and transit times.
*If your order has not been delivered within 14 days, please contact our Customer Support Team for assistance.
We ask that you please allow 3 additional business days past the “delivered” scan as the carrier may have accidentally scanned the delivery too early. If your package still has not arrived, please contact us.
*Please be sure to check around for your package; some carriers leave packages in hidden places so it cannot be seen from the street. Check to see if someone else, like a neighbor or an Apartment Office Manager, accepted delivery on your behalf.
We appreciate your patience. We ask that you wait four additional business days beyond your Expected Delivery Date. If your package still has not arrived by that time, please contact us and we would be happy to help investigate and reach out to our carriers when needed.
*Claims of missed/incorrect deliveries will not be accepted past 45 days of the order being placed. We ask that these issues be brought to our attention as soon as possible.
If you do not receive an automated shipping notification titled “Your package is on the way 🚚💨” containing your tracking information within 3 business days of placing your order, please check your Spam and/or Promotions folders.
If you are unable to find this email in your Spam and/or Promotion folders, please reach out and we would be happy to help!
Our shipping facility as well as the carriers we use are not operating on the following holidays. If your order was placed on or around these holidays please allow an additional 1-3 business days for your order to be processed.
New Year's Day - January 1, 2024
Martin Luther King Jr. Day - January 15, 2024
Presidents' Day - February 19, 2024
Good Friday - March 29, 2024
Easter Sunday - March 31, 2024
Memorial Day - May 27, 2024
Juneteenth - June 19th, 2024
Independence Day - July 4, 2024
Labor Day - September 2, 2024
Columbus Day- October 14, 2024
Veterans Day - November 11, 2024
Thanksgiving - November 28, 2024
Christmas Day - December 25, 2024
Orders shipping to an APO, FPO, or DPO address will need to be placed on our US site and will be treated as a domestic order when shipping, but may be treated as an international order when returning.
For more information on how to format your military address, please follow USPS guidelines which can be found here.
We do apologize but at this time we cannot offer Express services to APO/FPO/DPO addresses.
If you refuse your shipment from Ridge, you are responsible for the original shipping charges, and any duties, taxes and/or customs charges on the package (both original and return shipments), plus the cost of returning the package to the Ridge.
In some scenarios the carrier may not be able to complete delivery to your address due to uncontrollable circumstances.
If you see your package has been marked “Return to Sender” please contact our Customer Success Team.
Once your order has shipped, Ridge cannot be held liable for any damages or losses incurred in transit. While we take every precaution to ensure the safe delivery of your items, we are not responsible for circumstances beyond our control. As such, we strongly recommend monitoring the progress of your shipment using the provided tracking information and reaching out to the shipping carrier for any updates or concerns.
If you have any questions or require assistance, please don't hesitate to contact our Customer Success Team.
Yes! Currently, the free shipping options are listed below for orders $35 and above:
Domestic Shipping:
Some international countries may also receive free shipping! For those who receive free shipping:
We currently offer free international shipping from the US to the following countries: Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Ireland, Lithuania, Luxembourg, Switzerland, Netherlands, Portugal, Spain, Iceland, Monaco, Norway, United Kingdom.
Due to carrier constraints we are only able to offer paid (not free) express shipping to the following countries: Azerbaijan, Bahrain, Bangladesh, British Virgin Islands, Bulgaria, Chile (CL), China, Colombia, Cyprus, Ecuador, El Salvador, Faroe Islands, Greece, Guatemala, Guernsey, Hong Kong SAR, Hungary, Indonesia, Israel, Jamaica, Kazakhstan, Latvia, Lebanon, Malaysia, Malta, Mexico, Moldova, Montenegro, Morocco, Namibia, Nepal, Netherlands Antilles, New Caledonia, North Macedonia, Peru, Romania, Saudi Arabia, Slovenia, St. Barthélemy, Sweden, Taiwan, Tunisia, United Arab Emirates.
We are unable to ship to countries not included above.
*Orders shipping internationally are subject to additional local taxes, customs and duties fees.
If you do not see an option to ship to your country, please let us know. We would be happy to look into adding it!
To file a Warranty Claim please submit a request here.
No registration is needed to activate the Lifetime Warranty, however, we do recommend keeping your order information for your records to help speed up the processing of your claim.
Gifts are also 100% covered under our Warranty Policy! Please follow the same process. If you do not have the order number please provide the full name of the gifter in the order number field of the Warranty Claim. We will be able to verify your product’s authenticity with the photo attached in the Warranty Claim.
If you purchased your item from a Third Party seller such as Amazon, Nordstrom or Scheels your warranty is still valid! Photos confirming this is an authentic Ridge product are still required.
Warranty Claims are typically approved or denied within 1-3 business days.
This can be affected during busier seasons or if we need more information to process the claim.
The lifetime of your Ridge gear references the lifetime of the functionality.
We’ve designed our products for long term reliability — as in, a lifetime. If you ever feel your Ridge Wallet or other Ridge product isn’t functioning properly, we’ll do everything we can to make it right.
Each purchase with Ridge is just the beginning of many years of a better Everyday Carry experience. Glad to have you aboard!
The Ridge warrants that the purchased product is free from manufacturing defects and will function as intended for the life of the product.
For wallets, your lifetime warranty will include replacement parts in the event of failure or loss of: elastic, screws, inner plates, and/or money clip.
For all other Ridge products your warranty will include replacement parts for issues that affect the functionality of your product.
For our Wallets, the warranty does not cover:
For all other Ridge Products, the warranty does not cover:
Additionally, any product that is purchased from an unauthorized seller such as, but not limited to, Facebook Marketplace and e-Bay, is not covered.
Our warranty applies to Ridge products purchased through our website or an authorized dealer.
Wallets | Lifetime warranty
Rings | Lifetime warranty (Never Lost Forever Fit)
KeyCases | Lifetime warranty
Watches | Lifetime warranty
Pens | Lifetime warranty
Accessories | Lifetime warranty
Bags | Lifetime warranty
Apparel | One year warranty
Personal Care | Not covered under warranty
More details can be found here.
Additional questions? Please contact support at support@ridge.com.
Wallets:
Ridge warrants that the purchased product is free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of Elastic, Screws, Inner Plates, and/or Money Clip.
This warranty does not cover lost, stolen, or disposed of wallets; scratches, dents, chips, and/or scrapes on the Outer Plates; damages caused by accident, abuse, neglect, or shock; improper use or storage of the product; unauthorized modifications or repairs.
Other Products:
Ridge warrants that all non-wallet products are free from manufacturing defects and are functional as intended for the lifespan of the Warranty.
This warranty does not cover lost, stolen, or disposed of products; cosmetic damage, damage caused by accident, abuse, neglect, or shock; improper use or storage of the product; unauthorized modifications or repairs.
The Ridge Beveled Ring Set:
Each purchase of a Ridge Ring Set comes with Never Lost Forever Fit Protection. This allows 2 future exchanges or replacements for the same ring in a different or same ring size. The 99-day risk-free trial does not count towards the future exchange or replacement.
Never Lost Forever Fit Protection Includes:
Proof of purchase may be required for a lost or stolen replacement to be initiated.
The Never Lost Forever Fit protection program does not cover cosmetic damage, damage caused by accident, abuse, neglect, shock, improper use or storage of the product, unauthorized modifications or repairs.
More details can be found here.
Polycarbonate Wallets predate our Lifetime Warranty and came with a 1 year Limited Warranty.
We reserve the right to deny any Warranty Claim if we believe the claim to be fraudulent or if the item was purchased before implementation of our Lifetime Warranty or if the Wallet was purchased from an unauthorized seller such as, but not limited to, Facebook Marketplace and e-Bay.
This Warranty does not include service to items in the claim.
Please note that if your Ridge product is eligible for a replacement then your replacement will be the same color and material of your purchased product. If your product is no longer in stock than your replacement will be of a similar material and color.
We're excited you're interested in joining become a preferred partner of our wholesale program.
Click here to apply.
