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Product Resources - Ridge Tracker Card

 

 

 

IMPORTANT INSTRUCTIONS & SAFETY INFORMATION FOR THE RIDGE TRACKER CARD

At Ridge, we prioritize quality, safety, and functionality in every product we design. The Ridge Tracker Card delivers Apple Find My™ compatibility and a wireless rechargeable battery in super slim form.
Please read the following instructions and safety guidelines carefully to reduce the risk of injury or damage.

Legal Disclaimer and User Acknowledgment:

The Ridge Tracker Card is designed for use only with compatible devices as specified by the manufacturer. By purchasing or using this product, you acknowledge and accept full responsibility for its proper use in accordance with all provided instructions and applicable laws and regulations. Ridge disclaims all liability for any damage, injury, or loss resulting from misuse, mishandling, or defects, and makes no warranties—express or implied—regarding the product’s safety, performance, or fitness for a particular purpose.
Ridge reserves the right to change or improve this product and to make changes in the content of this document without obligation to notify any person or organization of such changes or improvements. Visit Ridge Product Resources for the latest updates and supplemental information concerning the use of this product.
The Apple® products and services referenced in this document, including Find My®, MagSafe®, Siri®, iPhone®, iPad®, iPod Touch®, and Mac®, are the trademarks of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries. Neither Apple nor Cisco are responsible for the operation of the Ridge Tracker Card or its compliance with safety and regulatory standards.

Travel Advisory:

When traveling with the Ridge Tracker Card, be aware that lithium-ion batteries are subject to airline regulations and must be packed in carry-on luggage only. With a capacity of 155mAh (0.57Wh), this device is well within the 100Wh limit allowed by most airlines. However, some carriers may have additional restrictions. Always check your airline’s specific battery policies before flying.

Features:

  • Works with Apple Find My™: Track your Ridge Wallet, Ridge Backpack, Ridge Luggage, or other products with real-time tracking, sound alerts, and Lost Mode for added security.

  • 95dB Location Ringer: Loud enough to hear even in noisy environments with a 300 ft (90m) range for easy retrieval.

  • Wireless Rechargeable Battery: Long-lasting 155mAh battery with wireless charging for a seamless experience. Compatible with any Qi or MagSafe® wireless charger (not included), providing up to 5 months of battery life. There’s no need to replace the battery.

  • IPX67 Water Resistance: Built to withstand everyday spills and splashes, ensuring durability in most environments.

  • Instant Notification Proximity Alerts: Get immediate notifications when your Ridge Wallet, Ridge Backpack, Ridge Luggage, or other product moves out of range so you never leave it behind.

  • Voice Activation Tracking: Use Siri® to ring your Tracker Card or display its location on a map.

  • Location Sharing: Share access with up to five trusted contacts for added convenience and security.

  • Advanced Privacy Protection: End-to-end encrypted tracking keeps your location data secure and private.

  • MFi Certified: The Tracker Card has passed Apple®'s Made for iPhone (MFi) program, ensuring it meets strict compatibility, safety, and performance standards for seamless integration with Apple® devices.

Specifications:

  • Battery: 155mAh

  • Material: PVC

  • Dimensions: Approximately the size of two regular cards. 3.35 in. (85mm) x 2.12 inches (53.9mm) x 0.095 inches (2.4mm) (H x L x W), +/- 0.01 inches (0.3 mm) tolerance.

  • Weight: 0.5 oz (14.2g)

  • Compatibility: iOS 14 or newer

  • Coverage: Worldwide Lost & Found Platform

  • Range: Up to 300 feet (90 meters)

  • Rechargeable: A full charge lasts up to 5 months

  • Operational Temperature: 0 °C – 45 °C (32 °F – 113 °F)

How the Tracker Card Works:

Using the Apple Find My® app, you can easily locate your Ridge Tracker Card from your iPhone®, iPad®, iPod Touch®, or Mac®.

Open the Apple Find My® app.

Click on the corresponding item to reveal the location of your Tracker Card.

If your Ridge Tracker Card is out of range, you can enable “Lost Mode” to lock its location and tap into the vast network of Apple® devices to help find it. You'll also receive alert notifications if the Tracker Card falls out of range, so you can track it down promptly.

Note: The Ridge Tracker Card is only compatible with Apple® devices.

Ensure that:

  • Bluetooth is turned on

  • An internet connection is available

  • "Share My Location" is enabled in the Apple Find My® app settings:
    Settings → Apple ID → Find My

  • The Find My® app on Apple Watch® requires the latest version of watchOS®

Instructions:

Turn On:
Press the button once.
The device will beep, and the red light will flash to confirm activation.

Turn Off:
Press and hold the button until you hear three beeps.
Release after the prompts. The red light will flash once per beep.

Reset:
Open the Find My app and remove the Tracker Card from your devices.
Turn on the Tracker Card.
Press the button four times.
On the fourth press, hold the button until you hear a long beep.

Connection Timeout:
If the Tracker Card is not paired within 2 minutes, it will emit four beeps as a notification.

Setting Up Your Tracker Card:

  • Power on the Tracker Card

  • Open the Find My® app

  • Click “Item” → “Add Item”

  • Click “Other Supported Item”

  • Choose “Tracker Card” and click Connect

  • Name the tag and choose an emoji

  • Click Finish. Your Tracker Card is ready to use!

Connecting to Another Device:

The Tracker Card can only be connected to one device at a time. If you want to connect it to a different Apple device:

  • Open the Find My® app

  • Click “Remove Item” to disconnect

  • Follow the setup steps to pair it with the new device

Charging:

The Tracker Card supports wireless charging.
It will beep and the light will turn green when charging.
The light will turn blue when it is fully charged.

Safety Notes and Warnings:

  • Do Not Tamper: Do not attempt to open, cut, disassemble, or modify the tracker card in any way.

  • Battery Warning: Improper use may lead to fire, explosion, or leakage.

  • Handle with Care: Avoid drops, impact, and exposure to liquids or heat.

  • Use Approved Accessories Only

  • Keep Out of Reach of Children and Pets

  • Environmental Conditions: Operate between -20°C and 60°C (-4°F to 140°F)

  • Pacemaker and Medical Device Interference

  • Hearing Protection: Avoid placing beeping device near ears

Warranty:

Ridge warrants its Tracker Cards against defects in materials and workmanship for the lifetime of the product.
This warranty does not cover:

  • Lost, stolen, or disposed-of products

  • Cosmetic damage

  • Damage from improper use or storage

  • Unauthorized modifications or repairs

  • Purchases from unauthorized sellers

  • Damage from vandalism, fire, flood, or other causes

  • Normal wear and tear

Battery Performance Notice:

Battery performance may decline over time.
To extend battery life:

  • Avoid extreme heat

  • Use only approved chargers

  • Avoid long periods of complete discharge

Privacy & Data Protection:

  • Compatible with Apple’s Find My® network

  • Ridge does not collect or store user data

  • Apple® manages all privacy, tracking, and data controls

  • Compliant with GDPR and CCPA

  • For more info: Ridge Privacy Policy

Regulatory & Compliance Information:

  • FCC Compliance

  • IC Compliance (Canada)

  • Radiation Exposure Statement

  • UN38.3 Certification

  • California Proposition 65

  • CE Marking (European Union)

  • SAA Certification (Australia)

  • C-Tick Compliance (Australia)

  • RCM Certification (Australia & New Zealand)

  • UCKA Certification (Ukraine)

  • HK OFCA Certification (Hong Kong)

Revised: 6.2.25



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